Frequently Asked Questions

What social distancing safety measures do you have in place?

Your safety is very important to us and we have social distancing measures in place to make you feel safe whilst shopping at The Craft Spot.

1.  A one way system is in place to minimise close contact.

2.  A screen on the counter protects both customers and staff.

3.  Hand sanitiser is available and we urge you not to touch anything you do not intend to purchase if possible, although we know this is difficult.

4.  Only 4 customers allowed in the shop at any one time, and only 1 from each group of family or friends, obviously carers or those with vulnerable people are allowed in together.

5. We ask you not to enter if you have any virus symptoms.

6.  If possible wear a face mask to protect others.

7.  Floor markings indicating 2 metre distance are there for your guidance, please respect others and keep your distance.

8.  Surfaces such as the counter and credit card machine are cleaned regularly.

9.  Staff regularly wash their hands with soap and water and also use hand gel.

10.  Our door will be left open so that no contact needs to be made with it.

11.  We have lowered our minimum sale on debit and credit cards and ask that you pay contactless if possible, if paying with cash please try and give the right change.

12.  We ask that you do not stroke Maisy for the time being.

Do you sell stationery and office products?

Yes we do, we sell both Craft and Stationery supplies.  Everything you need for your office or for school, college or home.

What is your minimum sale for credit/debit cards?

Our minimum sale is £3.00 for any credit or debit card.  We no longer accept cheques.  As well as the major cards we also accept American Express.  Minimum sale for all cards (at the moment) is now £2.00 whilst the covid-19 virus is prevalent, contactless payments preferred if possible.

Can I pay by cheque?

No sorry, we do not accept payment by cheque.

Are you open on Bank Holidays?

We are normally closed on Bank Holidays.  We may occassionally open but it is best to ring and confirm first, especially over Christmas and the week following.

Where is the Postcard Shop now?

Sorry but we have removed the postcard shop from our site.  This is partly due to low stocks as the publisher and supplier of the postcards (J. Salmon) are no longer trading and stocks can no longer be re-ordered.

Do you have an online shop?

No we do not, the items you see on this site are a selection of what we keep in stock but cannot be ordered online.  Please ring us if you are interested in a particular item and we can reserve it for you.

What credit cards do you accept?

We take all major credit and debit cards including American Express.

Is MillerStationery closed now?

Yes, Mr Miller retired from the shop in February 2014.  From March 2014 we have been under new ownership with a new name and look.  Sharon is the new owner and Louise is still employed as manager.

Find us at ...

The Craft Spot

10 St. Botolph's Street

Colchester

Essex  CO2 7DU

 

Tel: 01206 766422

 

E-mail: thecraftspot@outlook.com

 

Or use our contact form.

Opening hours

Monday:         9.30am - 4.00pm

Tuesday:        9.30am - 4.00pm

Wednesday:   9.30am - 4.00pm

Thursday:       9.30am - 4.00pm

Friday:            9.30am - 4.00pm

Saturday:       10.00am - 3.00pm

Sunday:          Closed

FREE CRAFT GIFT for every £10 spent on Craft Supplies in store
BARGAIN BIN instore for reduced Craft Products

We support:

Colchester
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